911 is to be used only for emergencies (police, fire or medical) where an immediate response is required because lives are in danger, immediate action is required, or there is a crime in progress.
(780) 689-3622 should be used for all non-emergency situations:
* When an immediate response or dispatch of the police IS NOT required
* When some time has elapsed since the incident occurred
* When the crime suspect is not on the scene
* When you are calling about a nuisance issue.
When you call the police
* Give your name, phone number and address
* If using a cell phone, state the location you are calling from
* State the problem
* State the location of the incident
Give the direction the suspect(s) or vehicle(s) are traveling
* Follow the instructions of the operator
* Stay on the line until told to hang up